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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service.

We also work with Compassionate Finance. Call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)

Discounts

Military Discounts - We salute our veterans, active duty and retired military with 15% discount on services.

Senior Citizen Discount - 10% Off on Wednesdays (*veterinary services only)

Client Referral Credit - Earn $10 credit on your account by referring other Cleveland pet owners to Appalachian Animal Clinic.

Cleveland Animal Rescue Organizations - We are happy to work with local animal rescue groups. Pre-approval is required to qualify for the rescue group discounts. Please call us for more information.

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is typically due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, Nationwide, Embrace, or ASPCA.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Book Appointment (423) 479-4760

"The way they treat the customer and animals. They remember the details of the visits. The promptness of getting an appointment. The quickness of getting to each individual animal. The reasonable cost of procedures and the quick time to do an excellent job. The gentle touch of caring for each patient."

Richard Beers

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